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the end


 

Friday, June 01, 2007

 

Just Brakes
Yesterday I felt like a young female driver! I went to just brakes to get their
$99 brake job. This is a Johnnie Rant so be ready, this is a true rant.
Just brakes will do a job on you if you go in the door. Man I couldn't believe my ears.
When I arrived they greeted me with a big smile and wrote me up for the $99 special.
In a short while they pulled the p/u in and 4 people took all 4 corners apart and lay all the parts on the floor. Then a man came and measure the drums & rotors plus examation of all the parts. Next a little man came to me with the news. He said my brakes were totally demolish, and showed me a list of parts needed to repair them.
It was a miracle that I got there without killing someone.
One example of the list: Rebuild the calibers, not replace them. $ 49.00 ea.
This is done with a three dollar O ring from Auto Zone and a little lube. (A new caliber from Auto Zone is about $30.00.) That is about $96 profit just from the cabibers that has nothing wrong with them.

The bottom line was $1045.00 to repair the brakes.
WOW! Say What?

What I said out loud was put it back together has it was when I got here.
He said well we could just do the rear today and the front later.
I repeted Put it back together.
Ok!
They waited about a hour and the 4 people jump in and put it all back on.
No Charge.
Thanks.

I then went to Auto Zone with the list of the parts it really needed,
Rotors, drums, shoes, pads, barings, and small hardware. $210.00.

It took 2 1/2 hours. I paid myself a hundred per hour and still saved over six hundred dollars.

Just Brakes #%*$ sucks @%$#^& and @##$%^^^$#%@**^%@





These guys will rip you off, they lie, up sell, replace good parts, over charge,
bend you over and get deep in your pocket, and they don't even kiss you.

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Comments:
I always guessed they would always so that more would have to be done than the $99 covered. But I wondered how much more they would say was required. As you noted they could have charged $460 (210 parts + 250 labor) and made decent money. Especially since they wouldn't have had to pay $210 for the parts.
on top of all that, the guys that did the up selling was highly trained to show you the reasons that you should spend all that money.

The four young men doing the work didn't know jack shit about fixing brakes, they just remove and replace parts. The Walk around guy had to point out what to do to get the parts off.
Chaps by behind.
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